Hotel contracting does not only concern the mass ones reservations, but also individual customers. According to “Hotel contracting” an agreement is concluded between the hotelier and the travel agent, for offering the services of the former to a traveler-client of the latter. From above it appears that the parties to the hotel contract are two, the hotelier and tour operator/travel agent. However, at a second glance, it is observed that there is essentially a third party liability relationship, as the services of the hotelier are offered to each customer of the travel agent, therefore the parties to the contract are the hotelier, the travel agent, and the client to whom the hotel is provided services.
In TravelPro Services we have developed a hotel contracting system where our travel agency can efficiently manage hotels and their information. Hotel contracting system is an advanced platform to upload all the information about hotels. Each hotel needs to provide every kind of information to our travel agency, in order to be shown on their respective online booking engines. Such information contains – allocation of rooms, types of rooms, meals, occupancy, rates for various types of rooms, offers and promotions, rates for peak seasons and low seasons, facilities included and excluded, extra beds, cancellation policies, children policies, special events’ rates etc. Managing the inventories of various hotels and their rates according to special events and seasons is a challenging task which requires an efficient and flawless system.